Last Updated: 09/12/2025
Kilimo Janja (“we”, “our”, “us”) is a mobile application developed under Mafisho Smart Tech to assist farmers and stakeholders with agricultural knowledge, livestock and fish farming support, market access, weather information, and expert advisory services.
This Privacy Policy explains how we collect, use, store, protect, and share information when you use the Kilimo Janja mobile application (“the App”).
By using the App, you agree to the practices described in this Policy.
1. Information We Collect
1.1 Personal Information
When you create an account or use specific features, we may collect:
- Full Name
- Phone Number
- Email Address
- Region or general location (not precise GPS unless explicitly authorized)
- Password (stored in encrypted form)
1.2 App Usage Information
We may collect information about how you use the App, including:
- Pages viewed and time spent
- Search queries
- Learning modules and articles opened
- Market access interactions
- Questions, posts, comments submitted
- AI chat interactions (for improving response quality)
1.3 Device & Technical Information
Automatically collected information includes:
- Device model and operating system (Android/iOS)
- App version
- IP address (approximate)
- Crash logs & performance data
- Installation source (Google Play, third-party testing, etc.)
1.4 Farm & Agricultural Information
When using advisory or AI services, you may provide:
- Crop type, livestock type, pond/farm characteristics
- Images or videos of farm diseases or issues
- Descriptions of pests, soil conditions, or challenges
- Weather or environmental concerns
This data is used only to improve recommendations and expert support.
1.5 AI Data Usage
When interacting with AI features:
- Your submitted queries (text or images) may be processed by AI models
- Data may be anonymized and used to improve accuracy
- We do not use your AI data for advertising
- Sensitive personal data should not be submitted in AI messages
We do not disclose your personal identity to AI providers.
1.6 Push Notification Data
If enabled:
- We may collect device push tokens
- Used only for sending alerts (weather updates, expert responses, new content)
You can disable notifications at any time in your device settings.
2. How We Use Your Information
We use collected information to:
✔ Provide and improve agricultural advisory services
✔ Enable expert support and communication
✔ Deliver market access and learning resources
✔ Supply localized weather and climate information
✔ Improve AI response quality
✔ Personalize user experience
✔ Analyze usage trends for optimization
✔ Protect platform safety and prevent abuse
✔ Send important updates or notifications
We do NOT sell your personal information to third parties.
3. Information Sharing
We may share information in the following cases:
3.1 With Experts and Authorized Service Providers
To help answer queries or provide technical support.
3.2 With Third-Party Providers Integrated in the App
Examples include:
- Weather data services
- Market information platforms
- Cloud hosting (e.g., secure servers for data storage)
- Image processing or AI infrastructure
All partners follow strict data protection requirements.
3.3 Legal or Safety Requirements
Information may be disclosed if:
- Required by law, court order, or government request
- Necessary to prevent fraud or security threats
- Required to protect user wellbeing or app security
3.4 Aggregated & Anonymized Information
May be used for:
- Monitoring program impact
- Improving services
- Research and reporting
This data does not identify individual users.
4. Data Security
We use industry-standard security measures, including:
- Encrypted password storage
- Secured servers and firewalls
- Limited access to personal data
- Regular security reviews
- Encrypted communication where applicable
Despite safeguards, no digital system is 100% secure.
We will notify users if a significant data breach occurs.
5. Your Rights
Depending on local law and international standards, you may:
- Access your personal information
- Edit or correct your details
- Request deletion of your account
- Export or download your data
- Withdraw permission for optional data collection
- Disable notifications or revoke permissions
- Report misuse or violations
To exercise your rights, contact:
📧 mst@mafisho.org
📞 0656205130/0676904967
6. Children’s Privacy
The App is not intended for children under 13.
We do not knowingly collect information from children.
If a child’s data was submitted, contact us immediately for removal.
7. Cookies, Analytics & Local Storage
We may use:
- Local storage for faster load times
- App caching
- Analytics tools (crash logs, usage data)
These tools help improve performance.
You may disable some functions in your device settings.
8. Data Retention
We retain information only as long as needed to:
- Deliver services
- Fulfill legal obligations
- Improve future offerings
- Resolve disputes
If you delete your account:
- All personal data is removed within 30 days, except where the law requires longer retention.
9. International Data Transfers
If information is processed or stored outside Tanzania, we ensure:
- Compliance with international data protection standards
- Secure transfer protocols
- Confidentiality agreements with third-party service providers
10. User-Generated Content
When you post farm images, or questions:
- You retain ownership of your content
- We may display it to relevant experts or users
- We may remove content that violates community guidelines
- Do not upload sensitive personal information
11. Changes to This Privacy Policy
We may update this Privacy Policy at any time.
If changes occur:
- The “Last Updated” date will change
- Users may receive an in-app notification
- Continued use of the App indicates acceptance of the updated policy
12. Contact Us
For questions, concerns, or data requests:
Mafisho Smart Tech
📧 Email: mst@mafisho.org
📞 Phone: 0656205130/0676904967
📍 Address: P.O.Box 6787, Morogoro, Tanzania